I have seen that Securus Technologies is not forcing inmates to use their communication devices. In case the inmates have their own mobile devices, they can use these too inside the jails. After all, this way they get access to their contact lists too. This has to be used in conjunction with the Wireless Containment Solutions (WCS) bandwidths. This way the inmates get access to important telephone numbers as well as texting addresses.
Meanwhile, Securus Technologies will be doing the necessary recording as well as monitoring of all such communication. This means that even though this would be stimulating usage and communications of all kinds, it will be done in a safe and controlled way. This is because the facilities have the responsibility to keep all the concerned parties safe.
Over here, stimulating usage would include providing access to safe data along with safe databases. Hence Securus Technologies is providing a centralized online platform that will provide access to books, video, as well as audio, along with law libraries. The inmates can know about visitation schedules, various facility rules, as well as forms, and religious texts. They get access to entertainment options like music, movies, besides healthcare schedules and even the healthcare resources, along with job finders, and much more. This would be provided in a much faster and safer way. Next, Securus Technologies wants to deliver all these benefits at lower rates. They possess the technology, people, as well as products. Now they would like to use all these in a way that will benefit everyone.
The headquarters of Securus Technologies is in Dallas, Texas. It is serving over 3,450 public safety, as well as law enforcement along with corrections agencies today. The company serves more than 1,200,000 inmates that are spread all across North America.
As part of a fugitive task force, I am constantly looking for ways to collect information about the suspects that I am hunting. When we run up against a suspect who has no history of crimes, no family or friends to support him, and no eyewitnesses to come forward, they I have little to go on and this makes for a troubling case. This was the exact situation we found ourselves in when several violent home invasions were occurring in a very upscale neighborhood. Even with increased police presence, the robberies continued.
I wound up at our local prison to see if we could find inmates who may have information about our suspect. I knew this was a long shot because inmates will not rat on each other for fear of being attacked or targeted in jail. I discovered that Securus Technologies had recently installed a new inmate call monitoring system, and I was about to see exactly how it worked. This company already has call systems in 2,500 prisons, and CEO Richard Smith and his thousand employees all feel they are working toward one objection of creating a safer world.
This system is miles apart from the old call system that we had in our prison. Only a few years ago, we had to dedicate one officer to each phone, and he needed to really pay very close attention to everything that was being said of things slipped through the cracks. It was even harder to collect information back then because you could easily get confused if the inmates were trying to code their conversations from being picked up from my team. The new inmate call monitoring system makes it easier for us to collect information, and the software can identify certain keywords and allow us to pinpoint certain instances where leads were given. The new system is literally doing the work of several officers and allowing us to use those resources elsewhere in the prison.
So as soon as I spoke with the technology crew at the jail and they trained me on the LBS software, I was eager to see it in action. Not knowing what to expect, we ran a few things through the system and waited. In wasn’t too long before we got a very promising lead from an inmate who was talking with a friend and happened to mention those burglaries. What grabbed my attention was when the inmate spoke about the stolen goods and where they wound up. We took that information and staked out the location and hit pay dirt. We rely on the Securus Technologies system now anytime we are stuck on a case without leads.